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Quick Start

Managing your Storytell accountSubscriptionsUpload content to your SmartChat™Create tags and group tagsSwitch from your personal knowledge to your company’s knowledge

Prompting

Intro to promptingPrompt Marketplace

How to use Storytell

Storytell SmartChat™

SmartChat™ Dashboard 📹Use Case: Automate meeting notes + action items📣Use Case: Write in your company’s voiceContent Manager Additional SmartChat™ resourcesSet up SmartChat™ Webhook Automations

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Use Storytell Smartchat™

Creating + Using Slack Webhooks with SmartChat

How to configure the webhook in Slack:

1. In Slack, click on the ... above “More”, then “Automations

2. Click “Create a Workflow”

3. Click “From a webhook”

4. Click “Set up Variables”. The following 5 variables are currently supported:
1. content_title- The title of the newly-uploaded content
2. prompt_title- The title of the prompt
3. prompt_body- The text of the prompt sent to the LLM
4. response- The response from the LLM
5. smartchat_url- The URL of the corresponding smartchat

5. Click “Continue”
6. If you want the webhook to send a message to a channel, click “Messages” on the right side panel, then click “Send a message to a channel”.
7. Fill out the form, constructing the body of the message, using the “Insert a variable” button to insert variables where needed

8. Click “Save”, then “Publish”
9. Once published, you can view the webhook URL by clicking this pencil icon and scrolling down. Use this URL in the SmartChat template creation modal


How to use the webhook in Storytell:

1. Go to your Storytell dashboard at https://smartchat.storytell.ai/
2. Open the question library and select “New”
3. Create your question and check “Set up automatic sharing”, then via “Webhook request”
4. Choose which SmartChat™ tags(s) you want to have power the webhook

How to troubleshoot if the Slack Webhook fails

1. Remove the tag from the content file in Storytell.
1. Refresh the page or navigate away from the content file to ensure the tag removal is saved.
2. Re-add the tag to the content file to re-trigger the webhook.
3. If the Webhook still doesn’t work, proceed to the next steps.
2. Check Slack workflow configuration again
1. Return to the Slack workflow and edit the configuration if necessary.
2. Consider changing the Slack channel for testing purposes to avoid spamming main channels.
3. Save and publish any changes made to the workflow.
3. Manually test your prompt in Storytell
1. Use the chat feature in Storytell to run the prompt manually.
2. Verify that the prompt generates the expected output.
3. If the prompt works manually, the issue likely lies with the webhook configuration or triggering.
4. Re-test the Webhook
1. Repeat the tag removal and re-addition process in Storytell to trigger the webhook.
2. Observe the Slack channel for a new message from the webhook.
5. Reach out for support if necessary
1. If the issue persists, consider reaching out to the support or engineering team for further assistance.
2. Provide details of the steps you’ve taken and where the process seems to be failing.
3. Document any error messages or irregularities that may help in diagnosing the problem.

• Creating + Using Slack Webhooks with SmartChat
• How to troubleshoot if the Slack Webhook fails