Useful For...
SummarizationAction ItemsCustomer Success
Created by
Pat‣
Utilize the prompts below to extract insights from your uploaded customer interactions, such as customer calls, emails, messages etc.,
✅ Make sure these files are uploaded on your SmartChat™ accounts
💡 Customize these madlibs-style prompts by filling in the brackets with relevant information to tailor them to your desired output.
Input: Multiple customer calls
Analyze customer call recordings to identify trends and patterns in customer interactions. Extract key themes, sentiments, and frequently discussed topics from the calls. Identify recurring issues, common customer inquiries, and areas of interest or satisfaction. Utilize sentiment analysis to gauge customer satisfaction levels and emotional responses during the calls. Segment the findings based on customer companies, products/services, or any other relevant categorization criteria. Present the insights in a tabular format, categorizing the findings into themes or topics.‣